Privacy Policy

Last updated: 8 Oct, 2025

This Privacy Policy describes how Arvoa ("we", "us", "our") collects, uses, shares, and protects information when you use our services (website, mobile apps).

By using the Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a) Information You Provide

  • Account information: Name, email, username, password, profile photo, school/campus, major, etc.
  • User-generated content: Posts, updates, images, text, check-ins, location tags, comments.
  • Communications: Messages you send via the Service, customer support inquiries.
  • Payment information: If applicable, billing details, transaction history.

b) Automatically Collected Information

  • Usage data: Pages you view, actions you take, features used, time stamps.
  • Device data: Device model, operating system, app version, unique identifiers.
  • Location data: If you enable location services, we may collect approximate or precise location (GPS, WiFi, cell).
  • Log data & analytics: IP address, browser type, crash reports, performance metrics.

c) Cookies & Similar Technologies

We use cookies and similar tracking technologies (e.g. local storage, web beacons) to operate and improve the Service, remember preferences, analyze usage, and provide personalized content.

2. How We Use Information

We use information to:

  • • Provide, maintain, and operate the Service
  • • Personalize your experience
  • • Enable features (e.g. location-based crowd checks)
  • • Communicate with you
  • • Process payments and billing
  • • Monitor and analyze usage to improve features
  • • Detect, prevent, and respond to security issues
  • • Comply with legal obligations
(e.g. relevant campus updates, suggestions)

3. Information Sharing & Disclosure

We may share or disclose information as follows:

With other users: When you post or share content (e.g. campus feed, group chats), that content is visible to others as per your privacy settings.
Service providers & vendors: We may share with third parties who help us provide the Service (e.g. hosting, analytics, payment processors), subject to confidentiality obligations.
Legal compliance: If required by law, subpoena, court order, or government authority.
Business transfers: In case of merger, acquisition, sale of assets, or bankruptcy, your info may be transferred.
Aggregate or anonymized data: We may share de-identified or aggregated data that does not identify you.

4. Your Choices & Rights

Depending on your jurisdiction, you may have rights regarding your personal data:

✓
Access & Correction
You can access, update, or correct your account information.
✓
Deletion
You may request deletion of your account or data.
✓
Opt out of marketing
You can opt out of promotional emails or notifications.
✓
Location control
You can disable or restrict location access in your device settings.
✓
Cookie preferences
You can manage cookies via browser or device settings.
✓
Data portability
You may request a portable copy of certain data.

5. Data Retention

We will retain your information for as long as your account is active or as needed to provide you the Service, fulfill legal obligations, resolve disputes, enforce agreements, or protect our rights.

6. Security

We implement reasonable technical and organizational measures (encryption, secure servers, access controls) to protect your information. However, no method of data transmission or storage is 100% secure. You acknowledge the inherent risks.

7. Children's Privacy

We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected such data, we will take steps to delete it promptly.

8. International Users

If you are accessing the Service from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries. By using the Service, you consent to those transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy here with an updated "last updated" date, and, if changes are material, provide notice (e.g. email or in-app). Continued use after changes constitutes acceptance.

10. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your data, contact us at:

support@arvoa.us

Your Privacy Matters

We are committed to protecting your privacy and being transparent about our data practices. By using our Service, you acknowledge that you have read and understood this Privacy Policy.

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